VitalCall is an Australian Medical Alert service that has over 35 years of monitoring service provision. It comes as a personal alarm device that is worn as a pendant or bracelet which is equipped with a button. By pressing the button, a signal is sent from the pendant to the base unit which calls the monitoring center for response. Through the base unit, the care specialists will be able to speak to you and assess your situation and send help immediately if required. They offer monitoring service around the clock to ensure you are protected at all times in the event of an emergency.
Features and pricing
VitalCall alert system has one of the most comprehensive installation procedures to ensure that customers are satisfied and understand clearly how they are supposed to use the device for their safety. A VitalCall professional visits your home for installation and testing before you can decide to use the service. They are mandated with ensuring that everything is working well and to answer all questions of concern that you may have. They require you to call them and make a quote. VitalCall medical alert provides a pendant and bracelet as options for wearing the device, all of which contain a button which you can simply press when you need help. The range of the pendant is between 50m and 100m, and the long range pendant can reach to a maximum of 300m. The actual range of your house is tested during installation to ensure that it is not affected by walls or material used. The units have a backup battery which can last up to an impressive 48 hours in case of power outage. This is the most reliable back up battery in comparison with other service providers. You do not need a landline or a home phone. VitalCall uses GSM/3G depending on the package that you choose. The pendants and bracelets are waterproof and durable.
- 985 feet range
- Cellular option
- 48 hour battery backup
- Wristband and pendant
- No activation fees
- Includes a lockbox for easy access during emergency
- 24/7 customer support
- Offers upgrade package
- No installation or activation fee
- Offers monitored and non-monitored personal alarm systems
- No auto fall detection
What is the difference between monitored and non-monitored personal alarm systems?
-a monitored system such as VitalCall MK9 Personal alarm is staffed by trained professionals who monitor all incoming alarms 24 hours, 7 days a week. No matter what time of the day, the operator will always be available to respond to an emergency call. The operator will be able to speak to you to establish the type of help you require and be able to send the most appropriate help to you.
A non-monitored service uses your existing contacts from family members or relatives. The service operates by having several pre-programmed contact numbers on the line in the machine. In the case that help is required, the machine will begin dialing through the list of numbers until the available number is found.
With the vast experience of VitalCall Company, they have been able to maintain an uptrend in medical monitoring. They have a considerable pricing and offer excellent support.